Programs and policies

This page provides information on Australian programs and policies for caring for people with cognitive impairment.


  • Confused Hospitalised Older Persons Program (CHOPS) aims to improve the experiences and outcomes of confused older people in hospital through the implementation of seven principles. The website includes videos, resources and further links. Through funding from the NHMRC Partnership Centre for Cognitive Decline, the NSW Agency for Clinical Innovation supported selected New South Wales hospitals to implement the program during 2014 -15. CHOPS Program was initially piloted in 5 NSW rural and metropolitan sites with subsequent roll out and evaluation in another 13 NSW Hospitals. Sue Kurrle discussed the CHOPS program at the Preparing, Sharing and Caring for Cognitive Impairment Conference in South Australia.
  • TOP 5 Program originated in Central Coast LHD and piloted across NSW
  • Dementia and Delirium Care with Volunteers Program (first evaluated in Bega in Southern NSW LHD and implemented in multiple sites across Australia).



  • The Dementia Care in Hospitals Program (DCHP) is an awareness and communication program about cognitive impairment and dementia for hospitals that uses a bedside alert called the Cognitive Impairment Identifier (CII). The CII, a key element of this program, was designed by people with cognitive impairment and is endorsed as a national symbol for cognitive impairment by Dementia Australia. DCHP originated in Ballarat but also trialled in four hospitals in other states. Through funding from the Australian and Victorian governments, it was introduced to 27 hospitals across 5 states and territories between 2004 to 2018. Mark Yates discussed the DCHP at the Preparing, Sharing and Caring for Cognitive Impairment Conference in South Australia.
  • Safer Care Victoria is leading a delirium collaborative in partnership with the Institute for Healthcare Improvement (IHI).  22 hospitals are working together to improve the prevention, recognition and management of delirium with the aim of  reducing the average length of stay by 0.5 days and falls by 20 per cent in hospitalised patients aged older than 65 years by 30 November 2019.