See ‘Understand the concepts of capacity, informed consent and decision-making’ on page 11 of A better way to care – Safe and high quality care for patients with cognitive impairment or at risk of delirium in acute health services (Second edition), and ‘Chapter 6 Partnering with Consumers Standard’ on pages 37-43 of the National Safety and Quality Health Service Standards User guide for health services providing care for patients with cognitive impairment or at risk of delirium.